#IPad4G, or how #Apple fixes your false advertising

Apple is one of the companies with the highest customer satisfaction. That is not only because the products have the expected quality (usually) but because when they are not, tends to react appropriately. 

The last case of this that has lived in the community of Macuarium is occurring now (here's  all the details  ). A number of forum users took steps to ensure that your iPad "4G" really did not support 4G in Spain. Through individual claims have been getting a replacement for Apple purchase for current iPad Air, and 4G support.

Or as explained Luis Garcia Vitoria, one of the moderators and user by:

"Those who bought the iPad 3rd Generation, whose advertising in Spain extolled its retina display and its connectivity to 4G networks, we present 2 weeks individual claims to Apple because with the advent of 4G networks in our country it has been found that this model actually you can connect only to networks of this type in the U.S. and Canada, being incompatible with 4G not only Spanish but particularly with Europe in general.

Apple's reaction has been fantastic: the user who started the issue along with moderators who have participated (Josemy, Albarre and I), we received an iPad Air with the same characteristics of memory (and 4G connectivity) in exchange to deliver our 3rd Generation iPad. It was a fine, elegant and very effective work, how could it be otherwise in our Community:-D. " Role of the Community has been instrumental in the claim, confirming that there was cause and documenting the arguments that have been used Apple (information box apparatus against the actual performance) as well as contrasting the procedures and results of individual complaints. Briefly, if you have a third-generation iPad and you hoped that you could connect to new networks, not stop reading the topic  and go to Apple.

Source: Macuarium

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